Privacy Policy

Effective Date: August 12, 2026
Last Updated: August 12, 2026

At Direct Wholesale T-Shirts, we respect your privacy and are committed to protecting the personal information you provide when you visit, register with, communicate with, or make a purchase through DirectWholesaleTshirts.com (the "Website").

This Privacy Policy explains what information we collect, how we use it, when we may disclose it, the choices available to you, and how you may contact us regarding your privacy.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Website, and information received from service providers involved in processing your transactions.

Information You Provide to Us

Depending on how you use the Website, we may collect:

First and last name
Company or business name
Billing address
Shipping address
Email address
Telephone number
Account username and password
Order and purchase information
Products viewed or added to your shopping cart
Customer service communications
Return and refund information
Resale or tax-exemption information
Information submitted through contact forms
Information submitted through our Request a Call form
Newsletter subscription preferences
Reviews, comments, or other information you voluntarily provide

When necessary to complete a transaction, payment-related information is transmitted to payment-processing providers.

2. Payment Information

When you place an order, payment information may be collected and processed by our payment gateway, merchant processor, bank, or other authorized payment service provider.

Depending on the payment method used, this information may include:

Cardholder name
Credit or debit card number
Expiration date
Card security code
Billing address
Transaction information

Direct Wholesale T-Shirts uses third-party payment-processing services to facilitate payment transactions.

We do not intend to store complete payment-card numbers or card security codes on our Website servers after payment processing, except to the extent technically necessary and permitted through secure payment systems.

Payment service providers maintain their own privacy, security, and data-handling practices.

3. Information Collected Automatically

When you visit or interact with our Website, certain information may be collected automatically through cookies, log files, pixels, tags, and similar technologies.

This information may include:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Products viewed
Date and time of visits
Approximate geographic location derived from IP address
Website navigation activity
Shopping-cart activity
Session information
Advertising or analytics identifiers
Interactions with Website features

We use this information to operate, secure, analyze, improve, and personalize the Website.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies.

Cookies are small data files stored on or associated with your browser or device.

We may use these technologies for purposes such as:

Keeping you signed into your account
Remembering items in your shopping cart
Remembering Website preferences
Maintaining Website security
Detecting fraud or suspicious activity
Understanding Website traffic
Measuring Website performance
Understanding how visitors use the Website
Improving products and Website functionality
Measuring advertising performance
Providing or measuring marketing, where applicable

Some cookies are necessary for the Website to function correctly, while others may relate to analytics, personalization, or advertising.

5. Google and Analytics Technologies

Our Website may use Google services and technologies, including technologies deployed through Google Tag Manager, Google Analytics, Google Ads, or similar services, depending on our current Website configuration.

These technologies may collect information such as:

IP address
Device information
Browser information
Pages visited
Referral information
Website interactions
Advertising identifiers
Conversion activity

Google and other service providers may use cookies or similar technologies in connection with these services.

The specific technologies used by the Website may change as we update our analytics and marketing services.

You may be able to manage certain advertising and cookie preferences through your browser, device settings, Google privacy controls, or any cookie preference tools made available on our Website.

6. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

Process and fulfill orders
Process payments
Deliver purchased products
Create and manage customer accounts
Provide order confirmations
Provide shipping and tracking information
Communicate about orders
Process returns, refunds, credits, and claims
Respond to customer-service requests
Respond to requests for a phone call or other contact
Detect and prevent fraud
Verify payment and account information
Maintain Website and account security
Calculate shipping and applicable taxes
Maintain transaction and accounting records
Manage resale or tax-exemption documentation
Improve our Website
Analyze Website traffic and usage
Improve products and customer experience
Remember Website preferences and shopping-cart contents
Send marketing or promotional communications where permitted
Manage newsletter subscriptions
Comply with applicable laws and regulations
Establish, exercise, or defend legal claims
Enforce our Terms & Conditions and other policies

7. Order and Transaction Communications

If you place an order, we may use your email address, telephone number, or other contact information to communicate with you regarding your transaction.

These communications may include:

Order confirmations
Payment notifications
Fraud-verification requests
Order-status updates
Shipping notifications
Delivery information
Backorder or inventory notices
Return information
Refund information
Customer-service communications

Transactional messages are separate from promotional marketing communications.

8. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive promotional communications, we may send information concerning:

Products
Brands
Discounts
Sales
Promotions
New arrivals
Special offers
Other Direct Wholesale T-Shirts news

You may unsubscribe from promotional emails by using the unsubscribe option contained in applicable emails or by contacting us.

Even if you unsubscribe from promotional communications, we may continue sending transactional or service-related messages when necessary for your orders or account.

9. How We Disclose Information

We may disclose personal information to service providers and other parties when reasonably necessary to operate our business and provide services to you.

Payment Processors

To authorize and process payments, refunds, fraud checks, and related financial transactions.

Warehouses, Suppliers and Fulfillment Providers

To fulfill and ship merchandise.

Because Direct Wholesale T-Shirts may source merchandise from multiple warehouses, suppliers, manufacturers, or fulfillment locations, information necessary to fulfill an order may be provided to the party responsible for preparing or shipping that merchandise.

Shipping Carriers

To arrange delivery, provide tracking, investigate lost shipments, and handle shipping claims.

Website and Hosting Providers

To operate, host, maintain, secure, and support our Website and related systems.

Analytics Providers

To help us understand Website usage, performance, and customer interactions.

Advertising and Marketing Providers

Where applicable, to measure marketing campaigns, deliver advertising, or understand advertising performance.

Email and Communications Providers

To deliver order notifications, customer-service communications, newsletters, and other authorized messages.

Fraud Prevention and Security Providers

To identify fraudulent transactions, chargeback risks, unauthorized activity, and Website security threats.

Professional Advisers

We may provide information to accountants, attorneys, insurers, auditors, consultants, or other professional advisers where reasonably necessary.

10. Legal and Compliance Disclosures

We may disclose information if we reasonably believe disclosure is necessary to:

Comply with applicable law
Comply with a subpoena, court order, or lawful government request
Respond to legal proceedings
Protect our rights or property
Protect customers or other individuals
Detect or investigate fraud
Enforce agreements or Website policies
Protect Website security
Prevent potentially unlawful activity

11. Business Transfers

If Direct Wholesale T-Shirts or the business operating the Website is involved in a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, or other business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

12. Sale or Sharing of Personal Information

Direct Wholesale T-Shirts does not sell personal information for money in the ordinary course of operating our wholesale apparel business.

However, certain analytics, advertising, or marketing technologies may involve disclosure of identifiers, Internet activity, device information, or similar information to third parties.

Depending on applicable privacy law and the technology involved, certain disclosures associated with interest-based or cross-context behavioral advertising may be legally considered a "sale," "sharing," or "targeted advertising" even when no money is exchanged.

Where required by applicable law, eligible users may have the right to opt out of such activities.

We will honor legally required privacy choices and opt-out mechanisms applicable to our business.

13. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against:

Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction

The Website uses secure communications technology for sensitive transmissions where appropriate.

However, no Internet transmission, Website, database, or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account password and should notify us promptly if you believe your account has been compromised.

14. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Fulfill orders
Maintain customer accounts
Provide customer service
Process returns and refunds
Maintain business and accounting records
Comply with tax obligations
Resolve disputes
Prevent fraud
Enforce agreements
Satisfy legal and regulatory requirements

Retention periods may vary depending on the type of information, the nature of the transaction, our business requirements, and applicable law.

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

15. Your Privacy Choices

Depending on where you live and applicable privacy law, you may have certain rights regarding your personal information.

These may include the right to:

Request information about personal information we collect
Request access to personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information regarding how personal information has been disclosed
Opt out of certain sales or sharing of personal information
Opt out of certain targeted or cross-context behavioral advertising
Limit certain uses of sensitive personal information, where applicable
Withdraw consent where processing is based on consent
Appeal certain privacy-request decisions where required by law
Exercise privacy rights without unlawful discrimination

These rights are subject to applicable law and may have exceptions.

16. California Privacy Rights

If you are a California resident and Direct Wholesale T-Shirts is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), you may have additional rights regarding your personal information.

Right to Know

You may request information regarding categories or specific pieces of personal information collected about you and information regarding how that information is collected, used, sold, or shared.

Right to Delete

You may request deletion of certain personal information collected from you, subject to legal exceptions.

For example, we may need to retain information necessary to complete transactions, maintain records required by law, detect fraud, or exercise legal rights.

Right to Correct

You may request correction of inaccurate personal information maintained about you, subject to applicable law.

Right to Opt Out of Sale or Sharing

Where applicable, you may have the right to direct us not to sell or share personal information for purposes covered by California law.

Right to Limit Use of Sensitive Personal Information

Where applicable, California residents may have certain rights regarding the use or disclosure of sensitive personal information.

Right to Non-Discrimination

We will not unlawfully discriminate against you because you exercise an applicable privacy right.

17. Global Privacy Control

Where required by applicable law and applicable to our business, we will recognize browser-based privacy preference signals such as Global Privacy Control (GPC) as required for the browser or device from which the signal is sent.

Because browser configurations and privacy technologies vary, you may need to enable such functionality through your browser, extension, or device.

18. Exercising Your Privacy Rights

To submit an applicable privacy request, you may contact us at:

Email: info@directwholesaletshirts.com
Phone: 888-247-1351

Please include sufficient information for us to understand and respond to your request.

For certain requests, we may need to verify your identity before providing, correcting, or deleting information.

Verification may require us to confirm information associated with your account or transactions.

We will use information submitted for verification only as reasonably necessary to process the privacy request.

Where permitted by law, an authorized agent may submit certain requests on your behalf. We may require evidence that the agent has authority to act for you.

19. State Privacy Rights

Residents of certain U.S. states may have privacy rights in addition to those described above.

Depending on the state and whether the applicable law applies to our business, these rights may include:

Access
Correction
Deletion
Data portability
Opt-out of targeted advertising
Opt-out of sale of personal information
Opt-out of certain profiling
Appeal of a denied privacy request

We will process valid requests in accordance with the privacy law applicable to the requesting consumer and our business.

20. Do Not Track

Some browsers offer a "Do Not Track" ("DNT") setting.

Because there is not a universally applied industry standard for responding to all DNT signals, our Website may not respond to traditional DNT signals.

Where applicable law requires recognition of a legally valid opt-out preference signal, such as Global Privacy Control, we will handle the signal as required by applicable law.

21. Children's Privacy

DirectWholesaleTshirts.com is a general-audience wholesale and retail apparel Website and is not directed to children under 13 years of age.

We do not knowingly seek to collect personal information directly from children under 13.

If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent and such consent was not obtained, we will take appropriate steps to delete the information or otherwise comply with applicable law.

If you believe a child under 13 has provided personal information to us, please contact: info@directwholesaletshirts.com.

22. Third-Party Websites

Our Website may contain links to websites operated by manufacturers, service providers, payment providers, social networks, shipping carriers, or other third parties.

We do not control the privacy practices of independent third-party websites.

When you leave our Website, the privacy policy of the third-party site will govern the information you provide to that party.

We encourage customers to review the privacy policies of third-party websites they visit.

23. Account Information

Registered customers may be able to view or update certain account information by signing into their Direct Wholesale T-Shirts account.

If you are unable to update information through your account, you may contact Customer Service for assistance.

We may retain certain historical transaction information even after account information is modified or an account is closed where retention is reasonably necessary for business, tax, fraud-prevention, accounting, or legal purposes.

24. Resale and Tax-Exemption Information

Business customers may provide resale certificates, tax-exemption certificates, business identification information, or related documentation.

We may use and retain this information to:

Establish tax-exempt status
Calculate applicable taxes
Maintain required tax records
Verify customer eligibility
Respond to tax-authority inquiries
Meet legal and accounting requirements

25. Fraud Prevention

E-commerce transactions may be reviewed to help protect customers and Direct Wholesale T-Shirts against fraud and unauthorized transactions.

We may use information including:

Billing address
Shipping address
IP address
Device information
Order history
Payment authorization results
Contact information
Transaction patterns

for fraud-prevention, identity-verification, and security purposes.

We may also provide relevant information to payment processors, financial institutions, fraud-prevention providers, or law-enforcement authorities where appropriate and permitted by law.

26. International Visitors

Our Website may be accessible from locations outside the United States.

Direct Wholesale T-Shirts operates its Website and business services primarily from the United States.

If you provide information from another country, your information may be processed or stored in the United States or other locations where our service providers operate.

Privacy laws in those locations may differ from those in your country.

Where applicable law imposes additional requirements regarding international personal-data transfers, we will handle information in accordance with applicable requirements.

27. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our Website
Business practices
Technology
Service providers
Legal requirements
Privacy practices
Products and services

When we update this Privacy Policy, we will change the Last Updated date shown at the top of the policy.

Where required by applicable law, we may provide additional notice of material changes.

We encourage you to review this Privacy Policy periodically.

28. Relationship to Our Terms & Conditions

Your use of the Website is also governed by our Terms & Conditions, together with our other applicable Website policies.

Please review those policies for additional information concerning Website use, orders, shipping, returns, payments, and other transactions.

29. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or a privacy request, please contact:

Direct Wholesale T-Shirts

Business Address:
908 Dorset Drive
Northbrook, IL 60062
United States

Customer Service: 888-247-1351
Email: info@directwholesaletshirts.com
Website: www.directwholesaletshirts.com